Client Profile:

Redmond Mortgage | Issaquah, Washington

Client Overview:

Redmond Mortgage is a full service financial corporation which offers residential mortgages, construction financing, and equity facilities in the States of Washington and Oregon, since 1989.

Security Challenge

Redmond Mortgage already had a system in place for taking secure loan applications through the Internet.

However, what was lacking was a method to allow their clients to securely send all the required elements for a financial transaction.

In order to speed up the closing process, Redmond’s brokers required certain private financial documentation to arrive in a timely fashion, yet files and messages that contained sensitive information could not be placed at risk by use of unsecure transmission methods.

Security Solution:

Corporate SecureInbox with multiple recipients
Redmond implemented a company-branded Corporate SecureInbox (CSI) on both of their corporate websites, and provided their clients the ability to “Send Secure Docs” to the proper company representives.

Each of their Loan Officers can receive his or her own secure messages, in a secure encrypted manner, without the need to have the clients register or download any software.

Redmond also uses the SenditCertified solution to send out-bound messages back to their clients and business partners.

The end-to-end encrypted SenditCertified platform allows Redmond Mortgage to operate more efficiently, without the added cost and burden of facsimile, paper mail, or courier expense.

Corporate SecureInbox allows files to be uploaded, stored, and transmitted securely

  • AES 256-bit encryption technology (highest commercially available)
  • Protection against accidental exposure to private financial information
  • Proof of delivery provides complete audit trial of client records, messages, and files

“We like the drop-down option, so that our clients know exactly who is receiving their documents. It was very easy to get set up on our website, and we were up and running with our SecureInboxes within just a couple of days.”
– Vince Rosanova | President – Redmond Mortgage